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Tactical and practical ideas for entrepreneurs, senior executives and other leaders.
In the wonderful TV series “The Bear,” which is about a family-run restaurant in Chicago, when a staff member wants to indicate they truly understood what another staff member was saying, they respond by saying the word “heard.” There is something profound to me about letting someone know that you truly got the message. In […]
When I opened my yogurt up, and it’s the Siggi’s brand, there was a note from the owner himself: “I hope you enjoy. Signed, Siggi.” It’s that classic understated marketing that they use, and even though I already bought the product, so I didn’t need to be marketed to, the idea of putting that simple […]
I was in my favorite deli recently, and someone had taken a couple of drinks out of these two giant drink coolers that cover almost an entire wall in this deli. As they were walking towards the counter, I said, “Wow, they have everything under the sun here.” With that, the person looked back, saw […]
I recently read a quip I have never seen before that said, “When nothing goes right, go left.” I’m not sure why that sort of caught me by surprise, but it reflects something I believe pretty strongly: sometimes when we’re in a rut or things are not going our way for a while, doing something […]
