In David Brooks’s excellent book ‘How to Know a Person’ he tells a story about perspective.
A man is standing on one side of a river and on the opposite side there’s a woman who sees him and yells, “How do I get to the other side?” The man looks at her and yells back, “You’re on the other side!”
It’s a great example of how we can sometimes have difficulty shifting out of our own frame of mind or mindset to see things from another person’s perspective.
The best way to handle that, to get to know the person better, is to ask some questions to learn more about their experience of things, their perspective, their mindset, and framework. Not only does that help you get to know them better, but it can also help you give them better advice.