Best-selling business author Harvey Mackay wrote an excellent piece in his “Swim with the Sharks” column in July 13-19 issue of the Philadelphia Business Journal about delegation Entitled, “When You Delegate, You Elevate,” it’s a commonsense look at (a) why it makes solid business sense to delegate, and (b) how to do it. Of course […]
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What do YOU think but do not say?
In one of the more memorable scenes (of many) in the movie Jerry Maguire, Jerry stays up all night in a hotel room writing his “manifesto.” It’s all the things he thinks about business and taking care of customers that he thinks no one talks about. He titles his piece “The Things We Think But […]
The Facebook Page as Pre-Hire Tool: Comedy
The furor over the recent practice of some public and private companies requesting social media passwords of job applicants reached Capitol Hill this past week, as lawmakers questioned whether this violates Federal law. According to a New York Times article, Facebook has already said it violates their own policies related to the sharing of passwords. […]
5 Simple Time-Saving Listening Tips
A word is worth one coin; silence is worth two. – The Talmud Years ago, I had a colleague at work who planted his Jumbotron-sized computer monitor on his desk so it blocked his view of anyone sitting across from him. He might as well have taped a sign on the back of the monitor that […]
The Question that Reveals When it’s Time to Change Jobs
Jobs change. You change. So, how do you know when it’s time for you to change jobs? Recognizing when it’s time to move on is one of the realities of the executive role. It’s also a more weighty question at this point in your career than it probably was in the past. Most people reading […]
Ac-Cent-Tchu-Ate the Positive
I read an interview with General Norman Schwarzkopf several years ago in which he was asked if he ever thought about defeat during a battle. He said that in the middle of a battle, there’s no time to think about defeat. You just keep thinking about different ways to win. Schwarzkopf’s observations apply directly to business. They […]
How to Give Critical Feedback
WHEN YOU ARE IN a leadership role, you are frequently in the position of giving other people critical feedback. And in criticism, as in comedy, timing is everything. When you’re giving constructive feedback (including positive feedback, although I’m focusing on constructive criticism below), try to give that feedback as soon as possible. Here’s why: The […]
Enhanced Persuasion and Negotiation Skills
Have you ever wanted to be a much better negotiator? To create more effective teams in your company? To communicate much more persuasively in your business and personal life? If you did possess the skills to do those things better, how would your life be better and richer? If you’re interested in how the smartest […]
Looking Back at You
THE BIOGRAPHIES OF well-known leaders prove something you may have always believed: If you want to know why an adult is the way they are, look at their childhood. That’s exactly what Mark Leibovitch did more than 10 years ago for a Washington Post profile of Steve Case, the reclusive, competitive genius who was then […]
Coaching is a “rough business.” Really?
WIP sports talk radio in Philadelphia this morning played what they said was a comment by Andy Reid, head coach of the Philadelphia Eagles, in response to two recent firings of NFL head coaches. “It’s a rough business,” he replied. Really? Being a US soldier in Afghanistan is a rough business. Being a police officer […]