Stephen Covey says you lead people and manage processes. I agree with that. If you’re in a leadership position, the implications are you want to spend as little time managing processes as possible, because your most effective and high-leverage role is leading the ones who are supposed to be managing. Think of it this way: […]
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Racing time …
I’m an efficiency nut. I love learning new ways of saving time, shaving time off existing methods and generally doing more with the time I have each day. A few great books I read recently on the subject are David Allen’s book Getting Things Done and Dan Kennedy’s No B.S. Time Management for Entrepreneuers. Here […]
5 Ways to Get More Done
“Time flies like an arrow. Fruit flies like a banana.” – Groucho Marx. Over the past year or so, I’ve become obsessed with making better use of my time. I’ve read pretty much everything I can get my hands on in search of ideas, and here are 5 good ones you can start using today.
Onward and Upward
I recall my grandmother saying “onward and upward” to motivate us when I was growing up. The funny thing about memory is that it’s not always precise: my mother claims my grandmother never said it. Like Mark Twain, though, I can remember everything from when I was a kid whether it happened or not, and […]
What You Can Learn (or not) from Yahoo about Firing People.
Last week on Tuesday at 6:06 pm, Yahoo fired its CEO, Carol Bartz. A FORTUNE magazine article by Patricia Sellers ran the next day on the CNN Money website. Bartz describes how she was fired by over the phone by Yahoo board chairman Roy Bostock. According to the piece, Bartz called Bostock at a pre-arranged […]
How I hit the jackpot in Vegas from a poolside lounge chair.
In March 2007 I was in Las Vegas for a series of business strategy meetings with my friend and colleague David Frees. At a poolside meeting at the Orleans Hotel and Casino, I mentioned one area of my business that I thought had huge potential … I just couldn’t figure out how to grow […]
How do you REALLY feel about your customers?
I got a hilarious letter from a bank in the mail yesterday. It was an update on how proud they were about recently emerging from bad financial trouble and how thrilled they were to no longer need government assistance. The very LAST sentence in the letter was, “Finally, we want to thank our clients. We […]
Apologize
There are people in the business world who believe you shouldn’t apologize when you make a mistake. They are generally operating on two silly beliefs: Silly Belief #1: Leaders shouldn’t make mistakes.Silly Belief #2: Apologizing is a sign of weakness.The reality is that EVERYONE makes mistakes. Great leaders admit them, Apologies cement relationships. A critical […]
Is anyone out there listening?
I’m all about listening. And I’ve found that the more I focus on it, the better I do it. I’ve also noticed, as I’m sure you have, too, that the more gadgets we have and are paying attention to, the less attentively and effectively we listen. It’s not uncommon for me to talk with people […]
This Time, It’s Personal
It’s no wonder comedians love politicians. Over the past few weeks, former California Governor Arnold Schwarzenegger blew up two families and whatever was left of his acting career; New Jersey Governor Chris Christie repaid the treasury for two state police helicopter trips to see his son play baseball; and congressman Anthony Weiner of New York […]